[M2] What is the difference between Google Reviews and Customer Reviews?

FAQ1 min readUpdated Mar 28, 2024View source ↗

While users can leave reviews on Google business listings (Google Reviews), “customer reviews” is the new process designed to verify that reviews have been left by customers who have actually made a purchase from the store. And thus, Customer Reviews are only available to businesses with an online store.

Was this article helpful?

Still puzzling over something?

The agent has read this article — and everything around it. Ask a follow-up and it answers in seconds.

← Back to Help Center